Effective Date: 07.11.2024
Chloris.gr (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website (the “www.chloris.gr“).
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Information
- Contact Details: Name, email address, postal address, phone number.
- Account Information: Username, password, and other registration details when you create an account on our Website.
- Payment Information
- We collect payment information (such as credit card details) for order processing purposes only. Payment data is processed securely and in compliance with industry standards.
- Technical Information
- Device and Log Information: Information about your device, IP address, browser type, and operating system.
- Cookies and Similar Technologies: We use cookies to improve your browsing experience, remember your preferences, and understand how you use our Website.
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and fulfill your orders, including sending order confirmations and updates.
- Customer Support: To respond to your inquiries and provide assistance.
- Personalization: To personalize your experience, including showing content and product recommendations relevant to you.
- Marketing and Promotions: With your consent, we may send you promotional communications about our products, services, and offers. You can opt out of these communications at any time.
- Website Improvement: To analyze how you interact with our Website, improve its functionality, and develop new features.
3. Sharing Your Information
We may share your personal information in the following circumstances:
- Service Providers: We engage third-party service providers to perform functions on our behalf, such as payment processing, shipping, analytics, and marketing services.
- Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, sale, or asset transfer, your information may be transferred to the successor entity.
4. Your Rights
Under applicable law, you have certain rights regarding your personal data, including:
- Access: Request access to your personal data and obtain information about how we process it.
- Correction: Request correction of inaccurate or incomplete personal data.
- Deletion: Request deletion of your personal data, subject to certain exceptions.
- Objection: Object to our processing of your personal data based on legitimate interests.
- Withdrawal of Consent: Withdraw your consent where we process your personal data based on your consent.
To exercise any of these rights, please contact us at [info@chloris.gr].
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee the absolute security of your data.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information. For more information on our use of cookies, please review our Cookie Policy.
8. Third-Party Links
Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content, privacy policies, or practices.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this page regularly to stay informed about how we protect your personal information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@chloris.gr, contact@chloris.gr
- Phone: +30 697 4843 888
- Mailing Address: Souliou 7, Peristeri, Athens-Greece, 12136
